Following the global Xero service interruptions (7-12 May), Xero has advised that affected customers will receive an account credit.
For clients whose subscriptions are managed by ilumin, we are currently progressing the application process to ensure any credits are applied appropriately.
If you manage your own Xero subscription, you should have received an email from Xero with a link to Xero Central to arrange a credit directly.
Xero has not yet confirmed the amount of the credit, but we will share further updates with affected clients as soon as additional information is released. |