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August 2026

Stay in the loop with the BC Noticeboard - Your Body Corporate Quarterly Newsletter 

 

- Welcome

- Important Notices & Reminders

- Encouraging Residents to Report Maintenance Issues

- Quick Tips: Managing Energy Use in Shared Areas

- Winter Maintenance Checklist

- Stay Connected: Get weekly updates on our Facebook page!

 

Welcome to the second quarterly BC Noticeboard of 2026!

 

With the year now well underway and winter in full swing across the country, this can be a particularly demanding time for Body Corporate communities as buildings, residents, and committees manage the challenges that come with the colder months.

 

AGM season is also in full swing, with many meetings already completed and others scheduled over the coming months. We know there can be a lot to coordinate at this time of year, and we appreciate everyone’s continued cooperation, communication, and engagement.

 

In this issue, we share practical guidance on winter maintenance considerations for Body Corporate properties, along with reminders about the importance of reporting maintenance issues early and maintaining clear communication when building issues arise.

 

You’ll also find a quick tip on managing energy use in shared spaces during winter, as well as a practical checklist highlighting key areas to monitor throughout the season.

 

As always, we are here to support you with any queries relating to your Body Corporate. If you require assistance with maintenance planning, operational matters, or upcoming works, please do not hesitate to contact your Body Corporate management team.

 

 

Additional Batch Payments

 

At CBCS, we aim to ensure body corporate payments are processed in a consistent and efficient manner each month. Batch payments are generally processed on or around the 20th of each month, in line with each body corporate’s agreed management schedule and requirements.

 

We have recently experienced a significant increase in requests for additional batch payments outside the scheduled payment cycle, including instances where a further batch has been requested shortly after the monthly payment run due to an invoice being missed.

 

To ensure these requests can continue to be managed efficiently and consistently across all body corporates, an additional administration fee will apply to out-of-cycle batch payment requests.

 

Please note the following:

  • Standard batch payments will continue to be processed on or around the 20th of each month (or as outlined in your body corporate agreement).
  • Requests for additional batch payments outside of the scheduled cycle, made by the Chair and/or Committee, will attract an additional service fee.
  • Where an additional batch payment is requested, CBCS will confirm at the time of request that this fee applies.

Under our management agreement (Remuneration Clause (e)), CBCS is entitled to charge for services undertaken outside the scope of standard agreed services. While this fee has not typically been applied to additional batch payment requests in the past, the increasing volume of these requests means it will now be applied going forward.

 

The applicable charge is based on an hourly rate of $130 + GST, with the total fee depending on the level of additional administration required.

 

ENCOURAGING RESIDENTS TO REPORT MAINTENANCE ISSUES

Effective property management relies on communication and collaboration between the committee, residents, and the Building Manager.

 

One of the most valuable ways residents can help maintain their property is by reporting maintenance issues early. Prompt reporting prevents minor problems from becoming costly repairs, ensures safety, and keeps communal areas in top condition.

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Why Reporting Matters


Even small issues, such as a leaking tap, a blocked gutter, or damaged communal furniture, can escalate if not addressed promptly. By encouraging residents to report issues as they arise, committees supported by their Building Manager can:

  • Prevent damage from worsening
  • Reduce repair costs
  • Maintain property value
  • Ensure a safe and comfortable environment for everyone

How We Help

 

If CBCS is your Building Manager, we make the reporting process simple, transparent, and effective:

  • Simple Reporting Channels: We provide clear methods for residents to log issues, whether by email, online form, or phone.
  • Tracking and Prioritising: We keep a detailed log of all maintenance requests and work with the committee to prioritise urgent repairs.
  • Coordination with Contractors: We liaise with trusted contractors to schedule and manage repairs efficiently.
  • Communication with Residents: We keep residents informed on the progress and resolution of reported issues, so everyone knows their concerns are being addressed.

Building a Culture of Reporting


By creating a system that is easy to use and backed by responsive management, committees can foster a culture where residents feel confident reporting issues. With our guidance, reported issues are not only resolved quickly but also documented for accountability, planning, and future maintenance considerations.

 

When residents feel empowered to report maintenance concerns and committees have the support of an experienced Building Manager, properties remain well-maintained, safe, and harmonious for the entire community.

 

QUICK TIPS: MANAGING ENERGY USE IN SHARED AREAS

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Energy use in shared spaces can increase significantly during colder months, particularly in buildings where lighting, heating, and ventilation systems are used more frequently.

 

Taking a few simple steps can help improve efficiency and support the ongoing management of Body Corporate costs. Here are a few practical things to keep in mind:

✅ Common Area Heating Settings: Where applicable, ensure heating in shared spaces is set appropriately for occupancy levels, rather than running continuously.

 

✅ Lighting Efficiency: Check that timers, sensors, and switches in common areas (such as car parks, stairwells, and entrances) are working effectively so lighting is only used when needed.

 

✅ Doors and Access Points: Encourage residents to ensure doors to heated common areas are not left open unnecessarily, helping to retain warmth inside the building.

 

Small adjustments across shared facilities and systems can make a meaningful difference to overall efficiency and operating costs.

 

 

Winter often highlights the areas of a Body Corporate property that require the most attention, particularly across shared systems, building exteriors, and common property areas managed collectively by owners.

 

At this time of year, it’s not just about reacting to issues as they arise, it’s about getting ahead of them. A proactive approach to maintenance can help reduce repair costs, minimise disruption for residents, and protect the long-term value of the property as a shared asset.

 

Here are the key areas worth keeping an eye on this winter.

 

1. Roofs, Gutters, and Drainage Systems

 

One of the most common winter issues we see in multi-unit buildings is water getting in where it shouldn’t - and very often, it starts with gutters and drainage.

 

Leaves, debris, and moss can quickly build up and stop water flowing properly. When that happens, water can overflow and start affecting exterior walls, foundations, and even internal ceilings.

 

A few practical things worth checking:

  • Gutters and downpipes are clear before and during winter
  • Roof tiles or shingles are in good condition and not loose or damaged
  • Stormwater drains are flowing freely
  • There’s a clear path for heavy rain to drain away from the building

It’s one of those areas where a small bit of maintenance now can prevent much bigger (and more expensive) issues later.

 

2. Moisture, Mould, and Ventilation

 

Winter in New Zealand often means more time indoors, heating running more often, and less natural airflow. In apartment and shared buildings, that combination can quickly lead to condensation and mould if things aren’t well ventilated - affecting both the building and resident wellbeing.

 

Things worth keeping an eye on:

  • Ventilation systems in common areas are working properly
  • Extractor fans in shared spaces like laundries, bathrooms, or garages are functioning
  • Residents are encouraged to ventilate their homes when possible
  • Any signs of dampness or condensation are addressed early

The earlier these issues are picked up, the easier they are to manage.

 

3. Heating and Common Area Systems

 

Shared heating systems, boilers, and heated common areas tend to work harder over winter. When they’re running constantly, small issues can quickly turn into bigger disruptions.

 

No one wants heating or hot water issues in the middle of a cold spell, so a bit of forward planning goes a long way.

 

Recommended checks:

  • Heating systems are serviced before peak winter demand
  • Energy usage is monitored for unusual spikes
  • Timers and controls are working correctly
  • Hot water systems are delivering consistent performance

Preventative servicing is almost always easier and more cost-effective than emergency repairs.

 

4. Building Exterior and Weatherproofing

 

Winter weather tends to highlight any weaknesses in a Body Corporate building’s exterior. Wind-driven rain and cold conditions can turn small cracks or worn sealant into real problems. What might not be noticeable in warmer months can become a water ingress issue very quickly in winter.

 

Key areas to keep an eye on:

  • Window and door seals are intact and not deteriorating
  • Expansion joints and exterior cladding are in good condition
  • Balconies and waterproof membranes are sound
  • External paintwork and protective coatings haven’t broken down

Keeping on top of weatherproofing helps protect the building as a whole, not just individual units.

 

5. Emergency Readiness and Response Planning

 

Winter weather can be unpredictable, and storms or heavy rain can sometimes create urgent issues with little warning. When something does go wrong, having a clear process in place makes a big difference to how quickly it gets resolved.

 

Good things to have in place:

  • Clear communication channels for residents to report issues
  • Up-to-date contractor contacts for urgent repairs
  • A defined escalation process for emergency situations
  • Regular reminders so residents know who to contact

Being prepared helps reduce stress for everyone when issues do arise.

 

Final Thoughts

 

Winter maintenance isn’t just about fixing problems; it’s about preventing them where possible. When your building is well maintained, it helps reduce unexpected costs, limits disruption for residents, and supports the long-term value of the property.

 

If you’d like support reviewing your maintenance plan or prioritising winter works, we’re here to help make sure nothing important gets missed.

 

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